Quote by W. Edwards Deming

A common disease that afflicts management and government administration the world over is the impression that “Our problems are different.” They are different, to be sure, but the principles that will help to improve quality of product and of service are universal in nature.

Comment

page 130. Also see: Do We Need to Find Management Ideas from Our Industry?

Source

Book: Out of the Crisis

Categories: continual improvement, improvement, management, problem solving, systems thinking, theory, transformation, uncertainty, work