Quotes in business
My experience has shown me that the people who are exceptionally good in business aren't so because of what they know but because of their insatiable need to know more.
At a car dealership, the person who sells the car is the hero, and also gets the commission. But if the mechanics don't service that car well, the customer won't return.
It's always easier to apologize for something you've already done than to get approval for it in advance.
It is time to recognize conventional MBA programs for what they are - or else to close them down. They are specialized training in the functions of business, not general educating in the practice of management.
When you see data, doubt [them]! When you see measurements, doubt them!
Costs do not exist to be calculated. Costs exist to be reduced.
It is always sound business to take any obtainable net gain, at any cost and at any risk to the rest of the community.
Does a security guard empower the CEO to enter the building?
Too often, executive compensation in the U.S. is ridiculously out of line with performance. That won't change, moreover, because the deck is stacked against investors when it comes to the CEO's pay. The upshot is that a mediocre-or-worse CEO - aided by his handpicked VP of human relations and a consultant from the ever-accommodating firm of Ratchet, Ratchet and Bingo - all too often receives gobs of money from an ill-designed compensation arrangement.
Innovation has nothing to do with how many R&D dollars you have. When Apple came up with the Mac, IBM was spending at least 100 times more on R&D. It's not about money. It's about the people you have, how you're led, and how much you get it.