Quotes in business
The ability to learn faster than your competitors may be the only sustainable competitive advantage.
Consultants are people who borrow your watch and tell you what time it is, and then walk off with the watch.
Hollywood is the only industry, even taking in soup companies, which does not have laboratories for the purpose of experimentation.
Great discoveries and improvements invariably involve the cooperation of many minds.
Two resources, largely untapped in American organizations, are potential information and employee creativity
It is not the employer who pays the wages. Employers only handle the money. It is the customer who pays the wages.
The common objection to seniority pay is, "It's rewarding dead wood!" My response is, "Why do you hire dead wood? Or why do you hire live wood and kill it?"
Real benefits come when managers begin to understand the profound difference between "cost cutting" and "eliminating the causes of costs."
Errors of omission, lost opportunities, are generally more critical than errors of commission. Organizations fail or decline more frequently because of what they did not do than because of what they did.
New product and new types of service are generated, not by asking the consumer, but by knowledge, imagination, innovation, risk, trial and error on the part of the producer, backed by enough capital to develop the product or service and to stay in business during the lean months of introduction.