Quotes in change
Acceleration of knowledge generation also emphasizes the need for life long education. The trained teacher, scientist or engineer can no longer regard what they have learned at the university as supplying their needs for the rest of their lives.
Support of top management is not sufficient. It is not enough that top management commit themselves for life to quality and productivity. They must know what it is that they are committed to — that is, what they must do. These obligations can not be delegated. Support is not enough: action is required.
The first step is transformation of the individual. This transformation is discontinuous. It comes from understanding of the system of profound knowledge.The individual, transformed, will perceive new meaning to his life, to events, to numbers, to interactions between people. Once the individual understands the system of profound knowledge, he will apply its principles in every kind of relationship with other people. He will have a basis for judgment of his own decisions and for transformation of the organizations that he belongs to.
A genuine leader is not a searcher for consensus but a molder of consensus.
It is easier to get forgiveness than permission.
It will not suffice to have customers that are merely satisfied. An unhappy customer will switch. Unfortunately, a satisfied customer may also switch, on the theory that he could not lose much, and might gain.
It is not necessary to change. Survival is not mandatory.
To truth only a brief celebration of victory is allowed between the two long periods during which it is condemned as paradoxical, or disparaged as trivial.
People who are often right are people who often changed their minds. Consistency of thought is not a particularly positive trait. It's perfectly healthy to have an idea tomorrow that contradicts your idea today.