Quotes in leadership
Does a security guard empower the CEO to enter the building?
The frequency of leadership going to the gemba is inversely proportional to the number of walls separating them from the gemba.
Innovation has nothing to do with how many R&D dollars you have. When Apple came up with the Mac, IBM was spending at least 100 times more on R&D. It's not about money. It's about the people you have, how you're led, and how much you get it.
Lead yourself, lead your superiors, lead your peers, and free your people to do the same. All else is trivia.
A leader isn't good because they're right. They're good because they're willing to learn and to trust.
Effective leadership is putting first things first. Effective management is discipline, carrying it out.
All the President is, is a glorified public relations man who spends his time flattering, kissing and kicking people to get them to do what they are supposed to do anyway.
Managers must see themselves as experimenters who lead learning, not dictators who impose control.
A genuine leader is not a searcher for consensus but a molder of consensus.
Most corporate mission statements are worthless. They consist largely of pious platitudes such as: "We will hold ourselves to the highest standards of professionalism and ethical behavior." They often formulate necessities as objectives; for example, "to achieve sufficient profit." This is like a person saying his mission is to breathe sufficiently.