Quotes in lean manufacturing
The frequency of leadership going to the gemba is inversely proportional to the number of walls separating them from the gemba.
The name “kanban” came after we had been using the concept for a while. We came up with the name when we were preparing to undergo the audit for the Deming Prize in 1964.
Two resources, largely untapped in American organizations, are potential information and employee creativity
Top management should publish a resolution that no one will lose his job for contribution to quality and productivity.