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Once you get some data it does away with a lot of arguments and people can work as a team going after the biggest problems.
No one can measure the loss of business that may arise from a defective item that goes out to a customer.
Good execution of performance appraisal is not the solution. More people are realizing that improving how performance appraisal are done is an attempt to do the wrong thing better. If you insist on doing the wrong thing, I suppose you might as well do it better but how about just not doing the wrong thing at all?