Management, business, leadership and investing quotes and many other famous quotes

No one can measure the loss of business that may arise from a defective item that goes out to a customer.
the system that people work in and the interaction with people may account for 90 or 95 percent of performance.
If I were to command a general to turn into a seagull, and if the general did not obey, that would not be the general's fault. It would be mine.