Management, business, leadership and investing quotes and many other famous quotes
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In a system the best way to treat a problem is seldom where the problem appears, because of the interactions of the parts.
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The day soldiers stop bringing you their problems is the day you have stopped leading them. They have either lost confidence that you can help them or concluded that you do not care. Either case is a failure of leadership.
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We see our customers as invited guests to a party, and we are the hosts. It's our job every day to make every important aspect of the customer experience a little bit better.
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