Quotes in management
Making it harder to make mistakes and making mistakes that are made more visible is good. Preventing them is even better.
This may be the world's most underdeveloped nation. We're number 1.
"No community need be poor if it has people and good management. No country need be poor if it has people and good management."
There is not a day I don't think about what Dr. Deming meant to us. Deming is the core of our management.
A good question for anybody in business to ask is What business are we in? To do well what we are doing-i.e., to turn out a good product, or good service, whatever it be? Yes, of course, but this is not enough. We must keep asking - What product or service would help our customers more? We must think about the future. What will we be making 5 years from now? 10 years from now?
Management of a system requires knowledge of the interrelationships between all of the components within the system and of everybody that works in it.
Once you get some data it does away with a lot of arguments and people can work as a team going after the biggest problems.
Good management is good management: it doesn’t matter if someone figured out the good idea 100 years ago or last week.
Government service is to be judged on equity as well as on efficiency.
A good deal of the corporate planning I have observed is like a ritual rain dance; it has no effect on the weather that follows, but those who engage in it think it does. Moreover, it seems to me that much of the advice and instruction related to corporate planning is directed at improving the dancing, not the weather.