Quotes in management
Kaizen does not attempt to light a fire under people. It lights the fire within them.
Go for a business that any idiot can run - because sooner or later, any idiot probably is going to run it.
When you see data, doubt [them]! When you see measurements, doubt them!
Managers must have the discipline not to keep pulling up the flowers to see if their roots are healthy.
Does a security guard empower the CEO to enter the building?
My first move as the manager of the machine shop was to introduce standardized work.
Innovation has nothing to do with how many R&D dollars you have. When Apple came up with the Mac, IBM was spending at least 100 times more on R&D. It's not about money. It's about the people you have, how you're led, and how much you get it.
Effective management always means asking the right question.
Lead yourself, lead your superiors, lead your peers, and free your people to do the same. All else is trivia.
95% of changes made by management today make no improvement.