Quotes in management
I believe the real difference between success and failure in a corporation can be very often traced to the question of how well the organization brings out the great energies and talents of its people.
managers will try anything easy that doesn't work before they will try anything hard that does work
Kaizen does not attempt to light a fire under people. It lights the fire within them.
Go for a business that any idiot can run - because sooner or later, any idiot probably is going to run it.
When you see data, doubt [them]! When you see measurements, doubt them!
Managers must have the discipline not to keep pulling up the flowers to see if their roots are healthy.
Does a security guard empower the CEO to enter the building?
My first move as the manager of the machine shop was to introduce standardized work.
Innovation has nothing to do with how many R&D dollars you have. When Apple came up with the Mac, IBM was spending at least 100 times more on R&D. It's not about money. It's about the people you have, how you're led, and how much you get it.
Effective management always means asking the right question.