Quotes in management
When you see data, doubt [them]! When you see measurements, doubt them!
Managers must have the discipline not to keep pulling up the flowers to see if their roots are healthy.
Does a security guard empower the CEO to enter the building?
My first move as the manager of the machine shop was to introduce standardized work.
Innovation has nothing to do with how many R&D dollars you have. When Apple came up with the Mac, IBM was spending at least 100 times more on R&D. It's not about money. It's about the people you have, how you're led, and how much you get it.
Effective management always means asking the right question.
Lead yourself, lead your superiors, lead your peers, and free your people to do the same. All else is trivia.
95% of changes made by management today make no improvement.
Successful problem solving requires finding the right solution to the right problem. We fail more often because we solve the wrong problem than because we get the wrong solution to the right problem.
Quality, productivity, and innovation can be significantly increased if companies provide all employees with practical tools for exploiting potential information