Quotes in management

Does a security guard empower the CEO to enter the building?

More quotes by   John Hunter view quote details

My first move as the manager of the machine shop was to introduce standardized work.

More quotes by   Taiichi Ohno view quote details

Innovation has nothing to do with how many R&D dollars you have. When Apple came up with the Mac, IBM was spending at least 100 times more on R&D. It's not about money. It's about the people you have, how you're led, and how much you get it.

More quotes by   Steve Jobs view quote details

Effective management always means asking the right question.

More quotes by   Robert Heller view quote details

Lead yourself, lead your superiors, lead your peers, and free your people to do the same. All else is trivia.

More quotes by   Dee Hock view quote details

95% of changes made by management today make no improvement.


Successful problem solving requires finding the right solution to the right problem. We fail more often because we solve the wrong problem than because we get the wrong solution to the right problem.


Quality, productivity, and innovation can be significantly increased if companies provide all employees with practical tools for exploiting potential information


Managers don't like giving appraisals, and employees don't like getting them. Perhaps they're not liked because both parties suspect what the evidence has proved for decades: Traditional performance appraisals don't work.
...
The most basic problem is that performance appraisals often don't accurately assess performance.
...
Possibly the biggest issue, however, is that performance appraisals focus managers' attention on precisely the wrong thing: individual people. As W. Edwards Deming, the father of the quality movement, taught a long time ago, company performance often results more from variations in systems than from the individuals doing the work.


Good execution of performance appraisal is not the solution. More people are realizing that improving how performance appraisal are done is an attempt to do the wrong thing better. If you insist on doing the wrong thing, I suppose you might as well do it better but how about just not doing the wrong thing at all?

More quotes by   John Hunter view quote details