Quote by W. Edwards Deming

A bad system will beat a good person every time.

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Source: February 1993 Deming Four Day seminar in Phoenix, Arizona (via the notes of Mike Stoecklein).

Blog posts expanding on this idea: A Bad System Will Beat a Good Person Every Time, The System Will Produce What It’s Capable of Producing, To Achieve Success Focus on Improving the System Not On Individual Performance.

Categories: blame, organization as a system, process improvement, process thinking, respect for people, results, systems thinking, work

Please suggest source details if you know: book, page, year, online article address (url), correction (different author...), etc.. Thanks.