Quote by W. Edwards Deming

The transformation can only be accomplished by man, not by hardware (computers, gadgets, automation, new machinery). A company can not buy its way into quality.

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page 18

see: Transforming the Organization – Deming Podcast with David Langford - When the ideas have reached the level of habits you have transformed.

Source

Book: Out of the Crisis

Categories: culture, leadership, results, technology, transformation