Management, business, leadership and investing quotes and many other famous quotes

The key to the Toyota Way and what makes Toyota stand out is not any of the individual elements - but what is important is having all the elements together as a system. It must be practiced every day in a very consistent manner, not in spurts.
The day soldiers stop bringing you their problems is the day you have stopped leading them. They have either lost confidence that you can help them or concluded that you do not care. Either case is a failure of leadership.
The more you engage with customers the clearer things become and the easier it is to determine what you should be doing.