Quotes in motivation
One gets a good rating for fighting a fire. The result is visible; can be quantified. If you do it right the first time, you are invisible. You satisfied the requirements. That is your job. Mess it up, and correct it later, you become a hero.
The idea of a merit rating is alluring. The sound of the words captivates the imagination: pay for what you get; get what you pay for; motivate people to do their best, for their own good.
The effect is exactly the opposite of what the words promise.
Motivation - nonsense. All that people need to know is why their work is important.
Kaizen does not attempt to light a fire under people. It lights the fire within them.
Top management should publish a resolution that no one will lose his job for contribution to quality and productivity.
My philosophy is that you don't motivate players with speeches, you have motivated players that you draft. That's where they come in and those are the guys that are competitive. You can not teach competitiveness.
Leadership is the art of getting someone else to do something you want done because he wants to do it.
In short, "Do this and you'll get that" makes people focus on the "that" not the "this." Do rewards motivate people? Absolutely. They motivate people to get rewards.
Do you want to spend the rest of your life selling sugared water or do you want a chance to change the world?