Quotes in results
There are three ways to get better figures... Improve the system... Distort the system... Distort the figures
the performance of the whole is never the sum of the performance of the parts taken separately, but it's the product of their interactions.
A company could put a top man at every position and be swallowed by a competitor with people only half as good, but who are working together.
Managers who don't know how to measure what they want settle for wanting what they can measure.
It is always easier - and usually far more effective - to focus on changing your behavior than on changing the behavior of others.
I think one's feelings waste themselves in words; they ought all to be distilled into actions which bring results.
No matter what accomplishments you make, somebody helps you.
Users do not care about what is inside the box, as long as the box does what they need done.
It's not what you pay a man, but what he costs you that counts.