Quote by Brian Joiner
There are three ways to get better figures... Improve the system... Distort the system... Distort the figures
Comment
page 9-10
Read thoughts about the ideas related to this quote: Distorting the System, Distorting the Data or Improving the System - Distort the System - Managing to Test Result Instead of Customer Value - Targets Distorting the System
Source
Book: Fourth Generation Management
Categories:
critical thinking, data, management, organization as a system, results, systems thinking
