Quotes in critical thinking
There are three ways to get better figures... Improve the system... Distort the system... Distort the figures
Remember that all models are wrong; the practical question is how wrong do they have to be to not be useful.
A system is never the sum of its parts its the product of their interaction.
I achieved my goal by not my aim. That happens a lot, we honestly translate aims to goals. And then we do stupid things in the name of the goal that gets it the way of the aim. We forget the aim sometimes and put the goal in its place.
Managers who don't know how to measure what they want settle for wanting what they can measure.
Everyone is a genius. But if you judge a fish by its ability to climb a tree, it will live its whole life believing that it is stupid.
When you see data, doubt [them]! When you see measurements, doubt them!
To the man who only has a hammer, everything he encounters begins to look like a nail.
Never have so many been manipulated so much by so few.
Your purpose is to identify where in the process things go wrong, not who messed up. Look for systemic causes, not culprits.