Quote by W. Edwards Deming
our system of make-and-inspect, which if applied to making toast would be expressed: “You burn, I’ll scrape.”
Comment
Joe Sensennbrer quoting Dr. Deming in his article.
Related blog posts: You Burn, I’ll Scrape, Quality Comes to City Hall
Source
Online: Quality Comes to City Hall
Categories:
humor, inspection, process thinking, results, waste, work