Quotes in waste
A good deal of the corporate planning I have observed is like a ritual rain dance; it has no effect on the weather that follows, but those who engage in it think it does. Moreover, it seems to me that much of the advice and instruction related to corporate planning is directed at improving the dancing, not the weather.
Every day that we spent not improving our products was a wasted day.
You can not inspect quality into a product.
The greatest waste in America is failure to use the abilities of people.
This may be the world's most underdeveloped nation. We're number 1.
Defects are not free. Somebody makes them, and gets paid for making them.
our system of make-and-inspect, which if applied to making toast would be expressed: “You burn, I’ll scrape.”
Any sufficiently inept bureaucracy is indistinguishable from an organization intent on punishing those that rely on them.