Quotes in change
People's minds are changed through observation and not through argument.
Were there none who were discontented with what they have, the world would never reach anything better.
You don't marry one person; you marry three: the person you think they are, the person they are, and the person they are going to become as the result of being.
It is not necessary to change. Survival is not mandatory.
I don't think everybody dislikes change, I think people dislike being changed.
Don't worry about people stealing an idea. If it's original, you will have to ram it down their throats.
Top management should publish a resolution that no one will lose his job for contribution to quality and productivity.
It will not suffice to have customers that are merely satisfied. An unhappy customer will switch. Unfortunately, a satisfied customer may also switch, on the theory that he could not lose much, and might gain.
People who are often right are people who often changed their minds. Consistency of thought is not a particularly positive trait. It's perfectly healthy to have an idea tomorrow that contradicts your idea today.