Quotes in leadership
Long-term commitment to new learning and new philosophy is required of any management that seeks transformation. The timid and the fainthearted, and people that expect quick results, are doomed to disappointment.
Top management should publish a resolution that no one will lose his job for contribution to quality and productivity.
Don't worry about people stealing an idea. If it's original, you will have to ram it down their throats.
Managers must see themselves as experimenters who lead learning, not dictators who impose control.
Effective leadership is not about making speeches or being liked; leadership is defined by results not attributes.
The art of leadership is saying no, not yes. It is very easy to say yes.
Don't be evil. We believe strongly that in the long term, we will be better served - as shareholders and in all other ways - by a company that does good things for the world even if we forgo some short term gains. This is an important aspect of our culture and is broadly shared within the company.
No easy problems ever come to the President of the United States. If they are easy to solve, someone else has solved them.