Quotes in managing people

Does a security guard empower the CEO to enter the building?

Most people in big companies are administered, not led. They are treated as personnel, not people.

Admonish thy friends in secret, praise them openly.

In short, "Do this and you'll get that" makes people focus on the "that" not the "this." Do rewards motivate people? Absolutely. They motivate people to get rewards.

Kaizen does not attempt to light a fire under people. It lights the fire within them.

Produce great men, the rest follows.

The brain is a wonderful organ; it starts working the moment you get up in the morning and does not stop until you get into the office.

Lead yourself, lead your superiors, lead your peers, and free your people to do the same. All else is trivia.

You can't write or program well in units of an hour. That's barely enough time to get started. When you're operating on the maker's schedule, meetings are a disaster.

We know we have to have some number of meetings. All we ask from those on the manager's schedule is that they understand the cost.

Criticism, like rain, should be gentle enough to nourish a man's growth without destroying his roots.