Management, business, leadership and investing quotes and many other famous quotes

Stamping out fires is a lot of fun, but it is only putting things back the way they were.
People who can't understand numbers are useless. The gemba where numbers are not visible is also bad. However, people who only look at the numbers are the worst of all.
Systems are created, sustained, and improved by insightful and interactive work on the system, not by using carrots and sticks. Measurable goals do not improve systems; accountability does not improve systems. Improving systems improves systems.