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Why not make the work easier and more interesting so that people do not have to sweat?
The Toyota style is not to create results by working hard. It is a system that says there is no limit to people's creativity. People don't go to Toyota to 'work' they go there to 'think'
The Toyota style is not to create results by working hard. It is a system that says there is no limit to people's creativity. People don't go to Toyota to 'work' they go there to 'think'
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No one can measure the loss of business that may arise from a defective item that goes out to a customer.
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the system that people work in and the interaction with people may account for 90 or 95 percent of performance.
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