Quotes in business
At a car dealership, the person who sells the car is the hero, and also gets the commission. But if the mechanics don't service that car well, the customer won't return.
It is time to recognize conventional MBA programs for what they are - or else to close them down. They are specialized training in the functions of business, not general educating in the practice of management.
When you see data, doubt [them]! When you see measurements, doubt them!
It is always sound business to take any obtainable net gain, at any cost and at any risk to the rest of the community.
Too often, executive compensation in the U.S. is ridiculously out of line with performance. That won't change, moreover, because the deck is stacked against investors when it comes to the CEO's pay. The upshot is that a mediocre-or-worse CEO - aided by his handpicked VP of human relations and a consultant from the ever-accommodating firm of Ratchet, Ratchet and Bingo - all too often receives gobs of money from an ill-designed compensation arrangement.
The ability to learn faster than your competitors may be the only sustainable competitive advantage.
Consultants are people who borrow your watch and tell you what time it is, and then walk off with the watch.
Hollywood is the only industry, even taking in soup companies, which does not have laboratories for the purpose of experimentation.
Great discoveries and improvements invariably involve the cooperation of many minds.
It is not the employer who pays the wages. Employers only handle the money. It is the customer who pays the wages.