Quotes in respect for people

Leaders don't create followers, they create more leaders.

More quotes by   Tom Peters view quote details

Does a security guard empower the CEO to enter the building?

More quotes by   John Hunter view quote details

Why did the system allow that mistake to be made?

What? You can’t expect us to design systems that prevent mistakes from being made.

Yes I can. That is much more sensible than expecting people never to make a mistake.

More quotes by   John Hunter view quote details

A coach is someone who can give correction without causing resentment.

More quotes by   John Wooden view quote details

The old-fashioned idea of a good manager is one who is supposed to know all the answers, can solve every problem himself, and can give appropriate orders to his subordinates to carry out his plans... A good modern manager is like a good coach who leads and encourages his team in never-ending quality improvement.

More quotes by   George Box view quote details

blame the process not the person. We need to ask, "how did the process allow this to happen?"

More quotes by   Brian Joiner view quote details

The important thing in my view is not to pin the blame for a mistake on somebody, but rather to find out what caused the mistake.

More quotes by   Akio Morita view quote details

the system that people work in and the interaction with people may account for 90 or 95 percent of performance.


The idea of a merit rating is alluring. The sound of the words captivates the imagination: pay for what you get; get what you pay for; motivate people to do their best, for their own good.

The effect is exactly the opposite of what the words promise.


The idea of a merit rating is alluring. The sound of the words captivates the imagination: pay for what you get; get what you pay for; motivate people to do their best, for their own good.

The effect is exactly the opposite of what the words promise. Everyone propels himself forward, or tries to, for his own good, on his own life preserver. The organization is the loser.

The merit rating rewards people that conform to the system. It does not reward attempts to improve the system. Don’t rock the boat.