Quotes in teamwork
In the commercial real estate business, brokers spearhead major accounts. But they wouldn't have customers without the people who oversee construction.
Great discoveries and improvements invariably involve the cooperation of many minds.
"Management" means, in the last analysis, the substitution of thought for brawn and muscle, of knowledge for folklore and superstition, and of cooperation for force. . .
Managers must see themselves as experimenters who lead learning, not dictators who impose control.
A genuine leader is not a searcher for consensus but a molder of consensus.
Management must provide employees with tools that will enable them to do their jobs better, and with encouragement to use these tools. In particular, they must collect data.
the system that people work in and the interaction with people may account for 90 or 95 percent of performance.
Once you get some data it does away with a lot of arguments and people can work as a team going after the biggest problems.