Quotes in management
Very few things are as dangerous as a bunch of incentive-driven individuals trying to play it safe.
The budget evolved from a management tool into an obstacle to management.
I skate to where the puck is going to be, not to where it has been.
The difference between management and administration (which is what bureaucrats used to do exclusively) is the difference between choice and rigidity.
It is one of the favourite pastimes of management to decide, from within their professional ivory tower, what help the field organisation needs and then to design and develop programs for meeting these needs.
Then it becomes necessary to get the field organisation to accept the help provided. This is normally the role of the Change Manager; to implement the change that no-one asked for or wants.
The thing is, continuity of strategic direction and continuous improvement in how you do things are absolutely consistent with each other. In fact, they're mutually reinforcing.
Being an effective boss is about using the behavior you can control (your own) to influence the behavior and performance of your team members.
I believe the real difference between success and failure in a corporation can be very often traced to the question of how well the organization brings out the great energies and talents of its people.
managers will try anything easy that doesn't work before they will try anything hard that does work