Quotes in management

It is one of the favourite pastimes of management to decide, from within their professional ivory tower, what help the field organisation needs and then to design and develop programs for meeting these needs.

Then it becomes necessary to get the field organisation to accept the help provided. This is normally the role of the Change Manager; to implement the change that no-one asked for or wants.

The thing is, continuity of strategic direction and continuous improvement in how you do things are absolutely consistent with each other. In fact, they're mutually reinforcing.

Being an effective boss is about using the behavior you can control (your own) to influence the behavior and performance of your team members.

I believe the real difference between success and failure in a corporation can be very often traced to the question of how well the organization brings out the great energies and talents of its people.

managers will try anything easy that doesn't work before they will try anything hard that does work

My first move as the manager of the machine shop was to introduce standardized work.

Effective management always means asking the right question.

Lead yourself, lead your superiors, lead your peers, and free your people to do the same. All else is trivia.