Quotes in management

Data are not taken for museum purposes; they are taken as a basis for doing something. If nothing is to be done with the data, then there is no use in collecting any. The ultimate purpose of taking data is to provide a basis for action or a recommendation for action. The step intermediate between the collection of data and the action is prediction.

Standards should not be forced down from above but rather set by the production workers themselves.

Improvement of Quality and Productivity, to be successful in any company, must be a learning process, year by year, top management leading the whole company.

The best executive is the one who has sense enough to pick good men to do what he wants done, and self-restraint to keep from meddling with them while they do it.

The essence of strategy is choosing what not to do.

Every day that we spent not improving our products was a wasted day.

Good execution of performance appraisal is not the solution. More people are realizing that improving how performance appraisal are done is an attempt to do the wrong thing better. If you insist on doing the wrong thing, I suppose you might as well do it better but how about just not doing the wrong thing at all?

Take time to appreciate employees and they will reciprocate in a thousand ways.

To manage one must lead. To lead, one must understand the work that he and his people are responsible for.

No community need be poor if it has people and good management. No country need be poor if it has people and good management.